Shipping & Returns

All orders are final sale. We don't accept returns or exchanges unless the item you purchased is defective or you received the wrong item. 

If you receive a wrong or defective item, contact us with details and pictures of the noticeable defects. If approved for refund, you’ll be automatically refunded on your original payment method minus the return shipping cost.

If approved for exchange, once the return items are received, you will be contacted with in stock replacement options. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact lauren@bylaurenwebb.com with any questions regarding refunds or exchanges.

Damaged or Wrong Items

If you believe your item was damaged or received the wrong item, please contact us within 4 weeks after misprinted/damaged/defective item has been received.

Size Exchanges

Wrong ordered sizes won't be eligible for returns or exchanges. Please check size guide for each item before purchasing.

Shipping Information

To reduce our carbon footprint, we print orders only when they are placed. Most orders are printed and shipped within 24—48 hours of purchase. Orders are processed Mon-Fri (excluding public holidays) and can take 1-7 business days to process before being shipped.

When will I receive my tracking number?

Tracking numbers are only sent to the purchasers email after item(s) ordered has (have) been processed, item(s) has (have) been printed, and is(are) prepared to ship.

I’m missing an item from my order

No worries, some items are shipped separately depending on product type/size. If you believe you're missing an item, please email lauren@bylaurenwebb.com